From The First Phone Call To The Final Outcome, We Hold Your Hand The Entire Way.

We Facilitate & Communicate To ELIMINATE Surprises & Ensure Everything Goes According To Plan.

Contractors are notorious for their poor communication skills. If you’ve ever hired a home-improvement contractor, you know the agony of trying to get them on the phone, return your calls, and keep you updated on your project’s status. (And if you don’t know that agony, congratulations—you’re one of the lucky few who has found the needle in the haystack: a contractor who knows how to communicate.)

At NewRidge Refinishing Group, we’ve pioneered the communication process to eliminate the frustration of poor contractor communication.

Honestly, all of the contractors we partner with are nice, responsive people. But, due to the intensive work that floor and stair projects can require, even they sometimes may not call you back or pick up your call as quickly as you’d like.

That’s why we’re here for you. While most companies are either too small to communicate effectively or too big to give you the attention you deserve, we’re your reliable 100% communication liaison. We have systems in place that ensure quick, responsive communication to all of your questions and concerns. In fact, we’re such efficient communicators that we often respond to you within 5 minutes!

When you work with us, you always know where your projects stands, always have your questions answered, and always feel “in the loop” regarding your project. So if you’re looking for a company that provides stellar work AND crystal-clear communication, contact us today.