It’s true: We do business much differently than our competitors. And that’s EXACTLY why our customers love us.
Want proof? Read some of our glowing reviews below. Then check out the rest of our stellar Reputation.
Hired the team to refinish my main floor and install new pre-finished hardwood upstairs. Price was reasonable and the workmanship was top notch. They answered my long list of questions and were amazing to deal with. Happy to recommend them to anyone.
I was VERY skeptical when Sebastian said they could restore our upstairs hardwood floors to its 1930s look and feel. When the carpet was removed, there were deep gouges from knives, holes in the floor from the old radiators, and other various marks. Fortunately, my wife is the boss, and she was adamant that we let Sebastian do what he said he could do. I was wowed by the result. I could not believe how beautiful it turned out. I’m a believer! On top of that, their customer service was top-notch; they were responsive to our inquiries and were able to squeeze us in to their already very busy schedule on short notice. I would highly recommend Sebastian and his team to anyone looking to restore their hardwood floors!
Words cannot express how happy I am with my newly refinished hardwood floors! This is thanks to NewRidge and especially to Matt, who is the greatest! From start to finish, they give excellent advice and my floors that were scratched from 13.5 years of having an excited golden retriever on them, look brand new. I'm so glad I had them refinished instead of replaced. Matt treats your house just like it's his house. He was a pleasure to work with. I'm still smiling at how great they look.
Stacy, Richmond Hill
We just had our staircase refinished by Andre and cannot be more pleased with the quality of workmanship and professionalism. The final product looks impeccable. The cost was amongst the lowest we received when we did our initial inquiries. As a bonus, every day when they were finished, they cleaned up the place well and that made it very comfortable to live in the house (with a toddler) during the renovations.
Bahar, Richmond Hill
My husband and I had the existing hardwood floor in our family room, eating area and kitchen refinished by NewRidge Refinishing Group prior to having our kitchen renovated. Keen provided a complete detailed quote. Once approved, Keen and his team did a great job of sanding and refinishing the floor. It looks better than new! We are very happy and would not hesitate to use the services of NewRidge Refinishing Group in future.
Diana G., Uxbridge
We found NewRidge Refinishing Group online and were impressed initially by the number of positive reviews. Scott responded to my initial email promptly and set up the appointment for Yen to view our home. The project involved sanding, re-staining and refinishing existing hardwood on the main floor and staircase, plus removing existing flooring on the second floor and replacing with new hardwood, also to be stained and finished on site. We felt the quote was reasonable for the work to be done. Yen and his crew started the project on the date agreed to and finished within the two week estimated time frame for the project. The floors look fantastic. We are pleased with the quality of the work, the professionalism of the people involved and the extra details which were included in the price. We have no hesitation in recommending this company.
Glenn B., Ancaster
We used NewRidge Refinishing Group to install approx 1000 square feet of hardwood (and trim) on our upper level (replacing original carpet) Scott was quick to respond to all of my questions thru email and provided a high level quote. Patrick arrived to an in-home estimate and we were immediately impressed with Patrick's candor, knowledge and his eye for details. He explained the process to us and we could tell that this was not a company to cut corners which was very important to us. Patrick and his team did a phenomenal job with the installation, including leveling the subfloor, which was very uneven. The quality of his work is superb. He went above and beyond, helping us sort out the mismatch between our existing wood and new purchase (we had an issue with the supplier of the flooring). Patrick also made sure our house was put back together when the job was complete, so when we returned home from vacation, we were thrilled with the results. I would not hesitate to recommend Newridge and Patrick's team for any hardwood installation projects.
Jennifer C., Waterdown
We hired NewRidge Refinishing Group to refinish the oak hardwood in our kitchen, dining room, powder room, and main floor hallways. Scott instantly replied to my initial request for an estimate and was always quick to reply to all correspondence throughout the process. Andre and his team were professional, punctual, and friendly. Andre clearly takes pride in his work and does a great job. Once the floors dried we realized another urethane coat was likely needed. Andre was back within a day to apply yet another coat. We would certainly contact Scott and Andre for future hardwood flooring projects.
To read over 200 more glowing reviews, visit our HomeStars page. (Note: Link will take you to a new site in a new tab.) Also find out more about our renowned reputation by visiting the rest of the Reputation section on this website.